FREQUENTLY ASKED QUESTIONS
The product that you order will be the product that you receive, unless you have informed us of any changes that need to be made prior to despatch
There may be slight differences in colour due to how your computer screen interprets the colour but we aim to be as accurate as possible with all photography.
All invoices are available in the MY ACCOUNT section of this website.
You must be logged in to view this information.
If you feel that the product you have received is somehow not what you have ordered.
Please contact us via any of the methods shown on this page and we will be happy to assist you.
We will restock items as they become available
Most of our items are made to order but we do hold some stock of the more popular designs and sizes.
If the item that you would like is not in stock, get in touch and we will be able to add your order to our list for future production.
We periodically order items on demand to keep cost to a minimum.
Most of our orders are from customers within the UK but we do have customers from further afield.
If you are outside of the UK, please get in touch with your order details and we will be happy to post out your order, once we have cleared funds in our bank account.
Postage cost is dependant upon location.